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On Thursday 6th February, we attended the ‘Card and Payments Awards’ alongside NatWest in recognition of their Bankline Mobile app which won both ‘Best Initiative in Digital Payments’ and ‘Best Industry Innovation of the Year’.

Attended by over 1200 people from across Europe, the ‘Card and Payment Awards’ recognise excellence and innovation in card and payment solutions across the UK and Ireland. NatWest selected Kin + Carta Create as their mobile design and development partner in 2017, and we were both delighted to be able to celebrate the success of Bankline Mobile: a product which truly makes business banking easier and more efficient for NatWest customers.


NatWest Bankline Mobile is the only business app in the UK that uses secure biometric authentication to make multi-million pound payments. By removing the need for a card-reader, the app has been able to reduce journey time for customers by 80%. 

We were delighted to walk away with two awards this year, in recognition of our continued efforts to always keep customers at the heart of what we do. This wouldn't have been possible without the excellence of the NatWest team and partnering with the best. I feel incredibly proud of what we have achieved.

Ricci Didonato - Head of Bankline Mobile at NatWest
How to make big business happen on the go, with Bankline Mobile

Not only was Bankline Mobile the UK’s first PSD2-compliant payment approval solution for business payments of any size, it was also the first app in the world to automate the testing of Touch/Face ID on iOS. Through our unification and collaboration, market-leading solutions such as these, have quickly and efficiently set a new standard for mobile experiences at NatWest and RBS.

We're all immensely proud of our long-standing partnership with NatWest. It's only by working with ambitious organisations that we can achieve our purpose to create products that make the world work better. We're delighted with the two awards and the recognition for developing innovative products that NatWest's customers love.

David Tuck - Managing Director, Kin + Carta Create Europe

With an average app-store and google play store rating of 4.8, it is clear that this app is a resounding success with NatWest’s business banking customers. However it’s success doesn’t stop there. Moving from concept to live beta trials in just 12 weeks, Bankline mobile is redefining industry standards with automated biometric authentication and a UK-first PSD2-compliant payment solution.

Find out how we built NatWest's market leading solution

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