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FWD24: Financial Services

Innovation unleashed: From ideas to outcomes

15 May 2024


The Gherkin 30 St Mary Axe, London EC3A 8BF

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Building next-gen financial services

FWD is back, and this year we’re taking financial services innovation from ideas to outcomes. We’ll be connecting the dots between big thinking and tangible results, empowering leaders to accelerate next-gen transformation despite constant uncertainty.

Join us at The Gherkin in London for an exclusive summit to explore real-life transformation stories and discover the tools and strategic insights you need to drive laser-focused change.

Hear from the those leading successful change, —including data, customer experience, and AI experts—as you learn how to translate innovative thinking into practical use cases that grow business value.

Watch this space for speaker announcements, coming soon.

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1:30pm - Registration and networking

2:00pm - Welcome Address

Kelly Manthey - Global CEO, Kin + Carta
Phillip O'Neill - Financial Services Director, Kin + Carta

2:05pm - Keynote Presentation - From Ideas to Outcomes

Stuart Haire - Group CEO, Skipton Group

2:30pm - Labs: Automation is the new human in the loop

Santosh Takoor - Head of Digital & Application innovation, Microsoft UK
Martin Paton - CTO Europe, Kin + Carta
Lindsay Ratcliffe - MD/CPO Europe, Kin + Carta

2:50pm - Roundtable discussion


3:15pm - Fireside chat: Putting the customer at the heart of fraud prevention

Ruth Wooderson - CIO Fraud, Santander
Lindsay Ratcliffe - MD/ CPO Europe, Kin + Carta

3:35pm - Panel discussion: The metrics of success—Using data to shape intelligent experiences

Lauren Mangan - Group Director of Digital & Client Experience, Howden
Simon Chapman - Snr Director, Solution Architecture, Optimizely
Dan Telling - Executive Managing Director of Partnerships, Kin + Carta

4:00-5:00pm - Drinks & Networking

A look-back at last year

Our Sponsors

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Microsoft logo


Lauren Mangan

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