Repetitive tasks can be frustrating and exhausting. But for many people in computer-based roles, they form the bulk of their workload. These kinds of tasks could be checking logs for a particular message, accessing a support email inbox to review contacts, or processing invoices sent by suppliers.
Enter process automation.
Process automation is a way of taking these types of tasks and automating them so that they can be done by machines without human intervention. This not only saves time, but it can also improve wellbeing, removing repetitive and boring tasks from the daily grind.
Backed by the power of the cloud
The rise of these automation platforms is possible because of the adoption of cloud technologies and the popularity of Software-as-a-Service licence models. Automation providers now come with their own marketplace containing hundreds of “connectors”.
Connectors are pre-built integrations for popular or common platforms that play nicely with the flows. These connectors can include email services, file shares, and communication tools such as MS Teams and Slack. This means organisations and individuals can build automations and connect complex systems without having to write custom API integrations - saving time and money.