The multicultural connections and training opportunities are amazing, yet where I truly find my passion is in Kin + Carta’s mission. We are building a world that works better for everyone, and I truly believe this. I get the chance to make everyday tasks more accessible for our client’s customers. It's not fair that throughout much of life, there are people left behind. I keep this in mind across every project and deliverable I touch.
- With one of our clients, we’re migrating their e-commerce website to a new one. While doing this, we’ve been very mindful of the user experience, as this client has nurtured customer relationships for nearly an individual’s entire life, and they don’t want to impact this with this change. Our client’s customers need to be comfortable using the new e-commerce process we’re building, so accessibility is at the front and center of our work.
- For another project I was on, the client was eager to only roll-out a mobile application, however our team at Kin + Carta helped them to understand that they also needed a website. It is not inclusive nor a great user experience to force users to download a new application if this is something they are not used to. It’s through this coaching that we are now building a website and mobile applications for Android and iOS.
As a consultant, I am empowered to shift the bias of our clients and I see this as a huge opportunity. Companies often want to continue working as they are, yet I see my role as one that helps them to see easier and better ways to accomplish their goals. This is purposeful work. It goes beyond simply saying, “okay, let's go to a cloud-based application.” Instead, it’s a collaborative process and one that I rely upon my psychology skillset for. I see this as a win-win situation because all while I’m assisting my clients in achieving their paperless goals, I’m also helping the environment through reduced carbon emissions, making the process more efficient and intelligent, and creating products that are more accessible for all.
Ultimately, building a world that works better for everyone comes down to the day-to-day actions that as a consultant I have the opportunity to take. It’s a wonderful feeling and one that I cherish — just like the spark that started inside of me at the age of ten. By typing code, you truly can change people’s lives.