When we think of innovation success stories in financial services, we commonly look to banking with the likes of Monzo and Starling leading a wave of innovation and change in recent times. However a traditionally ‘low engagement’ category for consumers, insurance is also being shaken up by a digital revolution.
Despite the customer need, business imperative and the technological building blocks being out there, innovation and digital transformation in the insurance industry is still behind the curve. What is holding insurers back and how can you accelerate digital transformation, and quickly turn new ideas into tangible business and customer value
We recently set out to explore these questions and many more as we hosted a lively panel debate at Kin + Carta Create HQ featuring:
- Tom Whitbrook - Lead Strategist at Kin + Carta Create
- Niall Barton - Executive Chairman at Wrisk
- Vinay Jayaram - Co-founder and CEO of Envizage
- Lindsay Ratcliffe - Director of Design and Innovation at Kin + Carta Create
Here are five key takeaways from the evening: