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Kin + Carta Kosovo culture book

Employee holding the Kin and Carta Kosovo culture book 2020

For over 14 years, Kin + Carta Kosovo didn't have an employee handbook. In those years, when a new person joined the company, they more or less had to figure out things for themselves.

But when the company started to grow from 10 to 20, 30, 40, etc... our flexible style of introduction seemed to be not working anymore. New hires felt a bit lost during the first days, despite having a very warm and welcoming team. They had to navigate somewhat randomly and most of the process was oral. With every day that we grew, that didn't feel right.

So, this is where the Kin + Carta Kosovo (formally Frakton) Culture Book comes in. A book, as we like to call it, that shares the story about our culture, our process and our history. 

It's a guide to understand us, to understand what drives us, what pushes us, when it's okay to take your vacation, whom you should talk to for equipment... and everything else in between.

This book should also offer the opportunity to clarify who we are as a company. What do we stand for? How do we work? What are we proud of?

Articulating our values, is what makes us different. We write history along the road. We make sure to remember also all of those who contributed to coming here where we are, from past to present and future colleagues.

The book is also an inspiration and at the same time dedication to Tony Hseih from Zappos, who died in a tragic accident in 2020, but whose work and team culture we experienced firsthand during a visit in 2014 in Las Vegas, Downtown Vegas! Tony managed to help rebuild downtown Vegas in an energizing, mesmerizing and exciting way! He also brought a vision of creating “the co-learning and co-working capital of the world"!


“Envision, Create, and believe in your own universe, and the universe will form around you.”
Tony Hseih, Zappo

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