Where are businesses struggling to become connected organisations? Where are businesses struggling to get connected organisations?
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two consultants analysis connectivity solutions

Where are businesses struggling to become connected organisations?

  • 18 December 2018 / By Julia Sklar

The most successful organisations are those using software to connect different aspects of their operations. In being more connected, they are able to create innovative capabilities and outperform competitors.

We call these organisations Connected Organisations. Read more about our report on how to become a Connected Organisation here.

On September 26th, we invited senior business leaders to Kin + Carta Create for an evening of networking, a lively panel debate and tech demonstrations to uncover the possibilities of a more connected organisation.

We invited all our attendees across multiple sectors to answer a short survey on how well they think their organisation is performing across a series of connected behaviours, from empowering staff and customers, to learning and responding to insight.

The results

Most respondents felt that their organisation was successful at getting close to their customers, with just 17% feeling they were unsuccessful. The dogma of knowing your customer - and using data to do so - has likely contributed to a high success rate here, with companies embracing data to track customer interactions.

At the other end of the scale, developing a data-driven culture was a struggle for 78% of respondents. Both legacy IT systems and culture limitations were cited as major barriers to change.

Read the full infographic below and let us know, how does your organisation stack up?

two consultants analysis connectivity solutions

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