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Working with you to make our world work better

Public Sector

Collaborating with you to transform our public sector

Kin + Carta is a trusted digital supplier to the public sector, dedicated to empowering you to achieve a sustainable future. We understand that delivering exemplary digital transformation isn't just about technology, it's about transforming the way we deliver public services to meet the needs of citizens and our institutions alike.

Our team of digital, data, and technology experts deliver impactful work that has a positive effect on people's lives. We have earned a reputation for excellence as a responsible partner, known for our quality, value, and collaborative approach. As a result, we are proud to have been ranked the sixth fastest-growing technology company in the UK public sector on Tussell and techUK's prestigious Tech200 list.

A digital transformation partner for the real world

In the real world, you don’t need big promises about transformation, or the endless “exploratories” that accompany them. You need progress. You need new products and experiences to be designed, built, deployed and improved in less time and with greater insight. And you need better ways to collect, analyse and leverage your data to inform the future.

By combining deep industry expertise, data-intelligence, world-class engineering and seamless delivery, we’re setting out to prove why it’s time for a new approach to making progress.

Delivering to the Service Standard

We work in the open, ensuring all our public sector engagements are deeply aligned to GDS principles and best practice. Agile working is second nature, following the GDS Service Manual for design, technology and accessibility to ensure your service passes all Service Assessments with flying colours.

We're not just a supplier, we're a partner

We work alongside you, developing and growing your teams' knowledge and confidence. With tried and tested methodologies for transferring knowledge, we exist to empower and augment your people and processes. We always aim to go beyond mere delivery, delivering long-lasting value and tangible capability growth.

Users at the heart of the digital experience

From Discovery through to Alpha, Beta and Live we research, engage and listen to users at every stage. Continual testing and iterative review is integral to our agile methodologies ensuring everything we build on your behalf is accessible, inclusive and meets the needs of our diverse population.

How can we make it happen for you?

Get in touch

An approach that works for you

The public sector faces unique challenges when it comes to digital transformation. Translating government policy into exemplary digital services requires user-centred methodologies steeped in research and insight, but also great creativity, innovation and design. We believe public sector services should match or exceed the best that the private sector can offer. At Kin + Carta, we blend our private sector expertise with our public sector know-how to give you the best of both worlds.

GDS Compliance

We test for quality at every stage to meet and beat your standards so you can be confident that your project will pass assessment every time.

Reliability

You can trust us to deliver – at pace and within the Technology Code of Practice, protecting budgets and timescales.

Creativity and Innovation

Compliant shouldn’t mean dull. We always consider where we can impress your users with the touches that enhance their experience.

Diverse, cross-functional teams

Sharing extensive public sector experience, our cross-functional blended teams offer a complete service and increase opportunities for your people to learn.

Data-driven decision making

Data is at the heart of our decision making, and we are leading the charge in the use of machine learning and AI to deliver insights.

Inclusivity

We are leaders in Designing with Empathy, ensuring we test throughout, ensuring accessibility and inclusivity for all users.

Need help designing and delivering digital public services while working towards Net Zero?

Download our Greener Government white paper

People you can trust

You want to be confident that the consultancy you choose isn’t all advertising speak and no delivery. Kin + Carta has proven itself time and again when it comes to creating digital platforms that truly work for those trying to solve problems and provide information to the general public.

TfL

Learn more about how we helped TfL drive cost savings and reduce lost customer hours in a world first for the Apple iPad.

Read the case study here

Met Office

Learn more about how we help the Met Office create an essential weather service app.

Read the case study here

LNER

Learn more about our big ticket challenge we faced at LNER which saw revenue increase by 13%.

Read the case study here
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Trade Remedies Authority

We delivered a digital vision and strategy that empowers the Trade Remedies Authority to progress towards being a truly digital-first trade remedies authority.

Two police officials patrolling a public space

UK Policing

We are currently working with the UK’s regional Police Forces to benchmark and improve citizen-facing services and contact centres.

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The Planning Inspectorate

We serve as the Planning Inspectorate's digital transformation partner, providing comprehensive digital services that support the entire planning and appeals journey.

View more case studies

What we value most about working with Kin + Carta is the way in which they have developed a collaborative, can-do approach in helping the Planning Inspectorate design and deliver digital solutions and goals. Taking time to understand the Inspectorate and the best way to engage with us, being open, honest, adaptable, flexible and responsive to our requests, resulting in a partnership approach as an outsourced service.

Rachel Graham - Chief Digital and Information Officer, The Planning Inspectorate

An established public sector supplier

Kin + Carta is present on all the major digital public sector frameworks, including:

We maintain Cyber Essentials Plus Certification, and can deploy teams with a range of security clearances.

Contact our specialist team at public.sector@kinandcarta.com to learn more or to discuss your challenges.

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