We design, build and optimise connected experiences creating long term value by connecting people, data, and technology.
Connected Customer Experience Digital Agency
Kin + Carta Connect

Connected Customer Experience Agency
Kin + Carta Connect
We unlock potential
We help ambitious brands
As the volume of digital interactions grows, customers have higher expectations and many brands have unrealised digital potential. We help our clients increase long term value by connecting their people, data and technology - their hidden multiplier.
Design - Connected Customer Experiences
We connect brands to audiences - reimagining your online brand creating value propositions which meet customer and employee needs across channels. From journey mapping and user research to visual design, testing, and optimisation, we deftly balance business and user needs to help deliver a great end-to-end digital experience.
Build - Modernise MarTech Platforms
Whether it's enhancing an existing system or building a new custom web platform, we have the experience and expertise. Connecting systems to deliver a cohesive experience across CMS, PIM, ERP, DAM, & CRM.
Manage - Support & Optimise
From Data Driven Optimisation, to managed CMS updates and automated deployments, we shape around your needs to help reduce the burden on your internal IT resources, optimise your digital experience and ensure you are utilising all your systems to their full potential.
Our work
Connected Customer Experiences
Creating a new set of fans and a better experience through one platform for the biggest name in horse racing.
View this case studyModernise MarTech Platforms
Building a custom solution for LNER to make the ticket buying experience flexible, intuitive and transparent.
View this case studySupport & Optimise
Delivering and continually optimising a website that positions Lexus as a global luxury lifestyle brand to stand out from the competition.
View this case studyIntroducing our Connect experts







