Search quality on many retail sites is still far below the expectations we, as consumers, have. It’s all too often a frustrating experience. In fact, Google says 95% of customers have experienced disappointment with search on a retail website in the last 6 months. Most search solutions today struggle with understanding user intent and contextual understanding. This can result in search abandonment, negatively impacts brand loyalty and results in billions of dollars in lost revenue.
How Google's next generation Cloud Retail Search and Browse can lift revenue
Google Retail Search Evaluation
Retail search technology is changing, and with its new Cloud Retail Search (CRS) product, Google is now leading the way. With a fully managed, rules-free, global SaaS platform and a deep understanding of retailer data and site interactions, Google CRS is able to deliver query understanding and results relevancy that not only delight your customers - they also drive key performance metrics for your business.
Kin + Carta is able to rapidly demonstrate the power of Cloud Retail Search and its potential impact on your business. In just a few weeks, our search team can ingest your product catalogue and events data, then evaluate CRS against your existing search experience.
Organizations will benefit from:
Customer results (on average)
A Google Cloud Partner
As certified partners across the Google Cloud Platform and Google Marketing Platform suite, we bring the very best of our technology, product and change capabilities to address our customers’ challenges and deliver the desired outcomes.Learn more