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Overcoming technology anxiety

2024 Leadership Priorities in Tech: Retail & Distribution

Limitless digital innovation.
Discover how retail leaders are accelerating transformation despite growing tech anxiety.

Retail and distribution businesses can’t afford to stand still. And Kin + Carta’s recent global survey found that the vast majority of retail and distribution leaders believe digital transformation is key to keeping up with ever-evolving consumer expectations.

But alongside a clear focus on digital innovation, we identified a worrying trend—tech anxiety. 94% of retail executives believe tech anxiety levels are high amongst senior retail leaders.

In this retail-focused report, we look at retail leaders’ priorities and how they are overcoming anxiety to drive meaningful digital change across their organizations.

87% of retail leaders have a business transformation strategy
89% of retail leaders say digital transformation investment is needed in the next year
#1 AI & Machine Learning is the top priority for future investment
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Our experts can help you to navigate your next step. We work with the world’s leading retail, e-commerce, and FMCG businesses—empowering them to overcome complex digital transformation challenges and deliver greater business and consumer value. Meet our retail team, check out recent case studies, and find out how we can make your vision a reality.

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Discover retail leaders’ tech priorities for 2024

Download retail report