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Connected Customer Experience Digital Agency

Kin + Carta Connect

Football fans cheering

Connected Customer Experience Agency

Kin + Carta Connect

We unlock potential

We design, build and optimise connected experiences creating long term value by connecting people, data, and technology.

We help ambitious brands

As the volume of digital interactions grows, customers have higher expectations and many brands have unrealised digital potential. We help our clients increase long term value by connecting their people, data and technology - their hidden multiplier.

Design - Connected Customer Experiences

We connect brands to audiences - reimagining your online brand creating value propositions which meet customer and employee needs across channels. From journey mapping and user research to visual design, testing, and optimisation, we deftly balance business and user needs to help deliver a great end-to-end digital experience.

Build - Modernise MarTech Platforms

Whether it's enhancing an existing system or building a new custom web platform, we have the experience and expertise. Connecting systems to deliver a cohesive experience across CMS, PIM, ERP, DAM, & CRM.

Manage - Support & Optimise

From Data Driven Optimisation, to managed CMS updates and automated deployments, we shape around your needs to help reduce the burden on your internal IT resources, optimise your digital experience and ensure you are utilising all your systems to their full potential.

Our work

Connected Customer Experiences

Creating a new set of fans and a better experience through one platform for the biggest name in horse racing.

View this case study

Modernise MarTech Platforms

Building a custom solution for LNER to make the ticket buying experience flexible, intuitive and transparent.

View this case study

Support & Optimise

Delivering and continually optimising a website that positions Lexus as a global luxury lifestyle brand to stand out from the competition.

View this case study

Introducing our Connect experts

How can we make it happen for your business?

Get in touch