Asset management companies have already faced the need to transform to meet the needs of clients. But as the world went remote in 2020, digital became the primary way form of engagement. Phone calls and face to face will always matter, but digital acceleration is here to stay. That means you need to ask some searching questions:
Helping asset management companies to attract, engage and inform
You know you’re capable of changing. But what does that change look like?
Shape your digital experience
It’s time to think about the actual purpose of your digital channels. Are they just something that are simply there or do they add real value to your business? An ability to understand, track and measure key journeys means you can attract new clients and personalise the customer experience based on their needs. The power to deliver digital first can help you inform, retain and provide support to your teams.
What's your why?
Defining the right digital customer experience by investing in the right areas is more important than ever. You need to deliver measurable and purposeful differences, not just a website.
We work with you to help delineate where your digital platforms and experiences lie within your ideal customer journey: the purpose they serve for your clients and your business. You’ll understand how you compare to competitors and comparators and be clear about the brand perception you want to portray to your audiences across all channels.
We can help you achieve so much
We found we weren’t engaging with our stakeholders as well as we could. So we wanted to give our fund managers and employees a platform to showcase their thinking and engage with particular audience groups on a regular basis. We’re already seeing greater engagement across the board.Tracy Bain Head of Marketing at Royal London Asset Management
Human Experience Management (HxM)
Customer experience is a key focus for any organisation. Digital measurement needs to evolve to deliver on these ambitions and HxM is a new analytical framework that puts humans at its heart. This unique product from Kin + Carta enables organisations to intelligently measure customer experiences across digital channels so you can prioritise investment and focus on the touchpoints that drive ROI.
Empowering technology with Episerver
The latest digital platforms offer the security and stability you demand. Cloud technology means you have greater flexibility to scale, less need for IT support and no need for a room full of expensive servers.
We believe the Episerver platform is the one of the best solutions out there for Asset Management companies:
• Combine artificial intelligence and rule-based personalisation to automatically deliver the right content for each visitor, engaging at all points in their journey.
• A managed and monitored cloud solution, hardened against attacks.
• A single content source for all your digital channel, multiple devices and applications that are not HTML-based.
• Add new capabilities when they are needed and new features via continuous releases.
Your competitors may well choose the same platform but they won’t be working with one of the UK's leading Episerver partners. Our Gold Partner status recognises our product knowledge, implementation experience, and certified developers. For you it means proven quality and best in market experiences.
We are a trusted partner
We're one of the UK's leading Episerver partners. We’ve been working with them since 2005 and our Gold Partner status recognises our product knowledge, implementation experience, and certified developers. In Paul Gruffydd we have one of only seven Episerver MVPs in the UK.
Our experience spans all sectors, with over 15 current Episerver clients and countless successful deliveries over the years we are able to deliver at scale, providing ongoing strategic support to our Episerver customers to ensure they are getting maximum value from the platform.
Relaunching two giants of the investment world - Standard Life Aberdeen
Following the merger between Aberdeen Asset Management and Standard Life, we created two new websites for the new company in just 11 weeks, including signed off content and design.
User-centric website redesign - Royal London Asset Management
After extensive research, we developed a new website for RLAM, including a full redesign and build project informed by the need to drive engagement and make the site more user-friendly.
Launching a new look and new website - TSB
We built a responsive website for the new TSB brand that included an original CMS and seamless integration with 3rd party APIs. Our team managed multiple agencies and work-streams.