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At Kin + Carta Create we believe growth is built, not theorised.

Revenue Operations Specialist

at Kin + Carta Create

Location: London

Level: Mid-level

Type: Permanent

About Kin + Carta Create 

At Kin + Carta Create we believe growth is built, not theorised. We’re makers, builders and creators by nature, and we come to work every day to build experiences your customers will love and technologies your business will thrive on.

Our approach is simple: Accelerate idea-to-value by striking the ideal balance of human-centred design, Agile engineering and the realities of affecting change at scale. Including new product development, service design and cloud modernisation, we take a hands-on approach to transforming our clients’ business. We’re headquartered in London and have delivery offices in Chicago, New York, Edinburgh, Amsterdam and Buenos Aires.

Location can flexible within the UK, ideally commutable to London, Edinburgh. Manchester or Liverpool.

The role in a nutshell:

Kin + Carta is looking for a Revenue Operations Specialist to partner with key leaders in building out all aspects of Revenue Operations to ensure that Kin + Carta continues to scale efficiently and effectively. Through a combination of strategy, analysis, and process optimisation, you will work intimately with our Demand, Consulting Services, and Operations teams to achieve revenue goals, deliver trust to our clients, and provide our executive management team with key insights.

The most successful people in this role have strong technology, analytics, business process, and project management skills. They start with why and then align people, process, and technology to strategic goals. They have experience with and enjoy building operational models and plans, analysing large and complex data sets, and improving processes and tools. Above all, they are a servant leader. If this sounds like your interests and background - we cannot wait to meet you!

Responsibilities

  • Reporting directly to the Senior Manager of Revenue Operations, this person will work with sales and finance leadership to develop and administer the company’s worldwide sales forecast. 
  • Track and manage the performance analysis/metrics of the sales organisation using dashboards and reporting tools.
  • Assist in all facets of demand team operations, logistics, collateral curation, and all other execution activities.

As a Revenue Operations Specialist, you will:

 

  • Report directly to the Senior Manager of Revenue Operations, this person will work with sales and finance leadership to develop and administer the company’s worldwide sales forecast. 
  • Track and manage the performance analysis/metrics of the sales organisation using dashboards and reporting tools.
  • Assist in all facets of demand team operations, logistics, collateral curation, and all other execution activities. 


    Technology
  • Implement, administer, and optimise our technology stack.  Train sales, sales development, marketing and partnerships users.  Participate in the evaluation and selection of tools to include CRM, marketing and sales automation, sales enablement, sales engagement, and data enrichment platforms.
  • Cross-link with IT Services as a Delegated Administrator for Salesforce CRM.


    Data Management
  • Monitor, enrich, and drive a high degree of data integrity across Salesforce CRM and connected platforms, ensuring that we make key business decisions with confidence.


    Business Intelligence
  • Analyse the performance of the demand organisation and initiatives using dashboards and reports in SFDC and other platforms. Use data to determine go-forward strategies for success and to influence behavior across the team.
  • Work directly with team leaders to achieve sales and business development goals by providing timely analytics including pipeline analysis, A/B experiment results, forecasting and results with periodic metrics/KPI reporting and insights
  • Orchestrate and facilitate weekly forecasts and pipeline reviews. Drive forecast accuracy and predictability against targets through improved sales processes, system enhancements and transparency with executive management.
  • Assist senior leadership in monthly reporting calendar and with analyses for strategic reviews.

    We want all new hires to succeed in their roles at Kin + Carta. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Minimum Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

Minimum qualifications

  • 3+ years of experience in revenue/sales operations with significant exposure to sales, marketing, and business development teams
  • 2+ years experience managing Salesforce and related marketing/sales automation technologies

Preferred qualifications

  • Expertise building out and administering enablement tools such as Salesforce and Active Campaign
  • Outstanding verbal, written and presentation skills
  • Project management experience & deadline management
  • Excellent analytical and problem-solving skills
  • Ability to exercise initiative to accomplish goals
  • Ability to work independently and make recommendations and decisions autonomously
  • Thrive in dynamic and complex environments with multiple stakeholders
  • Salesforce CRM administration certification is a huge plus
  • Professional services sales or marketing experience
  • Degree in Business, Marketing, Finance, or Communications
  • Because this role is part of a global team, there is a possibility of traveling to other Kin+Carta offices.  However, In response to the COVID-19 pandemic, travel is on hold for the foreseeable future. Once restrictions are lifted and it becomes safe to travel, this role could require up to 25% travel. The safety of our Kin is our utmost priority.

Kin + Carta Create benefits

We believe in acknowledging the extraordinary effort of our people. When you join our team, you have the opportunity to tailor your benefits to suit you.
Enhanced parental leave
Enhanced Parental & Sick Leave
Vitality Health Insurance
Vitality Health Insurance
Life insurance and income protection
Life Insurance and income protection
Super Grant Discount
Perkbox discounts
Personal Training
Personal & Learning Grant
Weekly Tea Time
Tea time
Friday drinks
Friday drinks and quarterly socials
Assistance Loan
Assistance Loan
Season ticket loan
Season Ticket Loan
Pension
Core Pension Plan
Cycle to work
Cycle to Work Scheme
Company Lunch Monthly Company Lunch

Kin + Carta believes in creating a culture where diversity, is just a part of who we are. We empower every individual to share what matters to them, creating a culture where every person is treated as a valued member!

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