Lead Product Manager

Want to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now use government services, work, play, shop, communicate and share online.

Join a global team of curious and diverse minds in connecting people, data and technology to produce amazing experiences for critical government services, and for some of the world’s most influential companies. Become a maker, builder or creator as we explore the possibilities of sustainable digital technology, helping clients to rapidly innovate, modernise their systems, enable their teams, and optimise for continued growth.

We focus on tech but we’re a proudly inclusive business with trust and human connection at its heart. People, the planet, and profit matter equally to us which is why we’re a certified B Corporation in the United States and Europe. 

Product Managers at Kin + Carta work at the intersection of disciplines, to create products that unlock value for users and capture value for clients. We work across the full lifecycle of a product, from hypothesis and execution, to growth and optimisation.

Our Product Managers are user-centric. We understand our clients and their users. Insights gained from regular user interactions are fed back into product initiatives and business strategy.

Our Product Managers are strategic. We identify the right problems to solve that create the most value for users, and help the organisation achieve their goals. We inspire teams and create alignment by defining a clear vision, strategic purpose, and direction for the products we work on.

Our Product Managers are outcome-oriented. We safeguard success by measuring outcomes not outputs. We identify leading measures that the product team can influence on the way to achieving organisation objectives. Changes are measured, and results inform the team’s next step.

Our Product Managers are comfortable with ambiguity. We fall in love with problems not solutions. We create clarity, even if that exposes uncertainty and complexity. Throughout the product lifecycle we turn insights into actions and experiments, ensuring the team always knows the most valuable thing to explore, test or build next.

Our Product Managers are collaborative. Our Product Managers aren't CEOs. We ask open questions and work with the whole team to explore the problem and opportunity space. We help the team ensure solutions are desirable for users, viable for the business and feasible to build.

Our Product Managers are pragmatic. We understand the constraints and challenges of different organisations, and know how to be successful in that context.

Our Product Managers reach out and mediate. Stakeholder management is absolutely key to product management within the Public Sector. We reach out to find the people who have a view or a need from our products and we mediate between different views to achieve great outcomes for our clients.

As a Lead Product Manager, you will be responsible for ensuring our teams are building the right thing; products that meet business objectives, deliver value to users and are commercially viable.

You’ll work in close collaboration with designers, engineers, strategists, delivery leads and partner with client stakeholders to define the product strategy, clarify priorities, validate hypotheses, align around measures of success, and more, to go from idea to successful implementation.

Our Lead Product Managers will be able to take on our most complex projects and may work in a product leadership role within a programme team.

You'll be actively involved in commercial activities and help contribute towards pitching, proposals and business development.

You'll play a pivotal role in defining our practice strategy, improving our craft and capabilities and coaching colleagues to help with their learning and development.

• Passionate about creating world-class digital products and services
• Organised and proactive, with a strong attention to detail
• Enjoy working collaboratively with colleagues and clients
• Flexible and adaptable, with a 'can-do' approach to solving problems
• Have a “test and learn” mentality, and show a desire to constantly improve their skills

You should have:

• A track record of working within a consultancy working in collaboration with big clients to plan and delivering successful end-to-end products. We would be interested to hear about the results and the impact they've made
• A breadth of experience across the full product lifecycle, from product definition and strategy, to product build and optimisation
• A depth of experience in at least one part of the product lifecycle, perhaps a specialism in working with a particular industry 
• Experience working closely with and influencing senior/C-suite level stakeholders
• Experience selling work or gaining investment for product ideas
• Experience leading teams in large scale, ambiguous, or otherwise challenging environments
• Experience coaching and turning underperforming teams into high-performing agile teams
• Previous experience and passion for leading teams as well as providing coaching and mentorship for more junior Product Managers.