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Public Sector Senior Product Manager

at Kin + Carta Europe

Location: Bristol

Department: Product

About Kin + Carta

Want to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now use government services, work, play, shop, communicate and share online.

Join 1,600 curious and diverse minds in connecting people, data and technology to produce amazing experiences for critical government services, and for some of the world’s most influential companies. Become a maker, builder or creator as we explore the possibilities of sustainable digital technology, helping clients to rapidly innovate, modernise their systems, enable their teams, and optimise for continued growth.

We focus on tech but we’re a proudly inclusive business with trust and human connection at its heart. People, the planet, and profit matter equally to us which is why we’re a certified B Corporation in the United States and Europe. 

The role in a nutshell:

Kin + Carta are looking for an experienced highly motivated, entrepreneurial and dedicated Senior Product Manager to join our growing Public Sector delivery team. Based out of a new Bristol K+C office, this role will bring expertise from working within government organisations to help us blend K+C's ways of working with government standards and codes. It will form part of our core public sector team within K+C, helping to refine what we are doing already within government, and extending our reach so we can help more public sector organisations build a better world for everyone.

This senior role comprises a mix of leadership across varied and sometimes complex agile projects and programmes. and helping to build public sector business and capability within K+C. Our Product Managers work with our expert in-house teams of developers, designers and testing engineers to deliver innovative, high-quality software. Our government client list includes Test and Trace, the Home Office, Trade Remedies Authority, DLUHC, MoJ, National Crime Agency, GDS and the Planning Inspectorate, and is growing rapidly.

Product Managers at Kin + Carta work at the intersection of disciplines, to create products that unlock value for users and capture value for clients. We work across the full lifecycle of a product, from hypothesis and execution, to growth and optimisation.

Our Product Managers are user-centric. We understand our clients and their users. Insights gained from regular user interactions are fed back into product initiatives and business strategy.

Our Product Managers are strategic. We identify the right problems to solve that create the most value for users, and help the organisation achieve their goals. We inspire teams and create alignment by defining a clear vision, strategic purpose, and direction for the products we work on.

Our Product Managers are outcome-oriented. We safeguard success by measuring outcomes not outputs. We identify leading measures that the product team can influence on the way to achieving organisation objectives. Changes are measured, and results inform the team’s next step.

Our Product Managers are comfortable with ambiguity. We fall in love with problems not solutions. We create clarity, even if that exposes uncertainty and complexity. Throughout the product lifecycle we turn insights into actions and experiments, ensuring the team always knows the most valuable thing to explore, test or build next.

Our Product Managers are collaborative. Our Product Managers aren't CEOs. We ask open questions and work with the whole team to explore the problem and opportunity space. We help the team ensure solutions are desirable for users, viable for the business and feasible to build.

Our Product Managers are pragmatic. We understand the constraints and challenges of different organisations, and know how to be successful in that context.

Our Product Managers reach out and mediate. Stakeholder management is absolutely key to product management within the Public Sector. We reach out to find the people who have a view or a need from our products and we mediate between different views to achieve great outcomes for our clients.

What you can expect:

As a Senior Product Manager, you will be responsible for ensuring our teams are building the right thing; products that meet department objectives, deliver value to users and have a strong business case.

You’ll work in close collaboration with designers, engineers, strategists, delivery leads and partner with client stakeholders to define the product and service strategy, clarify priorities, validate hypotheses, align around measures of success, and more, to go from idea to successful implementation.

Our Lead Product Managers will be able to take on our most complex projects and may work in a product leadership role within a programme team.

You'll be actively involved in commercial activities and help contribute towards pitching, proposals and business development.

You'll play a pivotal role in defining our practice strategy, improving our craft and capabilities and coaching colleagues to help with their learning and development.

The type of person we’d love to meet:

  • Passionate about creating world-class digital products and services
  • Organised and proactive, with a strong attention to detail
  • Enjoy working collaboratively with colleagues and clients
  • Flexible and adaptable, with a 'can-do' approach to solving problems
  • Have a “test and learn” mentality, and show a desire to constantly improve their skills

You should have:

  • Depth of experience in the Public Sector across the full product lifecycle, in multiple government organisations
  • A track record of planning and delivering successful end-to-end products and services, with a history of results and the impact they've made
  • A breadth of experience across the full product/service lifecycle, from discovery and strategy, to product build, run and optimisation
  • Experience working with multiple senior stakeholder groups and bringing them together to collaborate on the problem and opportunity
  • Experience selling work or gaining investment for product ideas
  • Experience leading teams in large scale, ambiguous, or otherwise challenging environments
  • Experience coaching and turning underperforming teams into high-performing agile teams
  • Ability to zoom out, see the bigger picture and breakdown silos. To understand complex systems and identify points of leverage. 

Apply for this role

Whoever you are, wherever you’re from and whoever you love, you’ll find an open door at Kin + Carta. It’s yours to walk through if you’re passionate about building a better world for everyone, and you’re keen to be part of a diverse and inclusive culture that plays to people’s strengths and thrives on togetherness.