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Senior Product Owner

at Kin + Carta Europe

Location: Liverpool

Department: Product

About Kin + Carta

Want to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now work, play, shop, communicate and share online.

Join 1,600 curious and diverse minds in connecting people, data and technology to produce amazing experiences for some of the world’s most influential companies. Become a maker, builder or creator as we explore the possibilities of sustainable digital technology, helping clients to rapidly innovate, modernise their systems, enable their teams, and optimise for continued growth. 

We focus on tech but we’re a proudly inclusive business with trust and human connection at its heart. People, the planet, and profit matter equally to us which is why we’re a certified B Corporation in the United States and Europe. With additional offices in South America, there is a place for you here wherever you’re based.

The Senior Product Owner role in a nutshell:

As a Senior Product Owner at Kin + Carta you will wear multiple hats - product evangelist, programme manager, account manager - working with customers and stakeholders to gain a deep understanding of the problems they are trying to solve. With the ability to identify and prioritise the most significant needs and pain points, you'll take responsibility for defining or evolving the ‘vision’ for the product or programme of work, ensuring that it's clearly articulated, understood and inspirational for the team. You’ll define collaboratively what the solution looks like, ensuring the desirability, feasibility and viability of the team's proposal.

The type of person we would love to meet:

  • Commercially aware and a natural strategic thinker.
  • Organised and pro-active, with impeccable attention to detail.
  • A natural team player, who enjoys working collaboratively with colleagues and clients alike.
  • Flexible and adaptable, with a 'can-do' approach and solid problem-solving skills.
  • Focused on delivery, with a passion for quality and innovation.
  • Someone who thrives in a dynamic environment and will contribute to ongoing organisational improvements.
  • Experience in online or mobile product management, partnering with engineers and designers, and leading product prioritisation and delivery of user-facing functionality.
  • A proven track record of delivering high profile, user-oriented solutions in a fast-paced environment.
  • Superlative client facing skills, with the ability to build trusted relationships with clients of all levels.
  • Experience of Agile development and product management methodologies.
  • Proven track record for leading through influence, guiding multiple teams with a product vision, and generating excitement for your work.
  • A strong level of commercial awareness and a strategic mind with the ability to identify business opportunities and contribute to delivering against them for clients.
  • Great organisational skills with the ability to thrive in a demanding environment whilst juggling multiple priorities.
  • Excellent communication skills at all levels and in all mediums, from emails to formal documents and both written and oral presentations.
  • An appreciation of what makes a great user experience, and the ability to balance this against other competing priorities.
  • Boundless initiative and a can-do attitude. 

What you can expect

  • Collaborate with developers, UX and product designers, strategists, architects, test engineers and other mobile experts to deliver high-quality software in a way that delights customers and exceeds client expectations.
  • Work with customers and stakeholders to understand their needs, challenges and pain points; then shape solutions to solve them.
  • Define and prioritise requirements for new or existing mobile products, and then communicate these to the development team in a way which is easily understood.
  • Take responsibility for defining a ‘vision’ for the product, and ensuring that every member of the team keeps that vision clearly in mind as development progresses.
  • Own the product roadmap, using your insight and feedback from various sources to iteratively evolve features according to user and client need.
  • Act as a ‘bridge’ between our clients, third parties and development teams, keeping the client abreast of the progress, demoing work, getting answers to questions from the team, clarifying priorities, coordinating across complex dependencies to go from idea to successful implementation.
  • Act as ‘gatekeeper’ for the quality of the work produced by your project team(s), ensuring they are consistently upholding Kin + Carta standards.
  • Provide a first point of escalation for major project issues, and take the lead in tackling tough conversations whenever required.
  • Use your experience and perspective on the practice of Agile product ownership to help guide our practices and processes at Kin + Carta, taking opportunities to contribute to their evolution where appropriate.
  • Set the strategic agenda for the Product Owners’ Community of Practice (PO CoP), keeping continuous improvement of output and processes firmly in mind; and support more junior members in delivering the agreed strategy. 
  • Support the development and retention of the PO team through on-the-job coaching and mentoring, including through formal line management and career planning as required.
  • Build strong working relationships with clients at all levels (working closely with one of TAB’s Client Partners where one is assigned), so that they view Kin + Carta as a trusted partner in their business.
  • Be an ambassador for the Kin + Carta principles, providing first hand context and experience of how to use them effectively within your project and CoP.
  • Help the Product Owner Community of Practice, and other teams you work in to ‘zoom out’, providing the client and customer context for decisions, or reframing challenges to make them easier to solve.
  • Manage the Product Owner Community of Practice’s contribution to pitches and business development efforts as required.

Our benefits

Curious minds are nurtured at Kin + Carta through a wide range of benefits including:

Continuous learning £1,000 annual learning budget
Hybrid working policy Hybrid remote working policy
Leadership icon Global leadership programmes
Flexible working icon Flexible working hours
present icon Enhanced Christmas leave
dog icon Dog friendly offices
Discounted private healthcare Subsidised private healthcare
Affordable gym membership Discounted gym membership

Apply for this role

Whoever you are, wherever you’re from and whoever you love, you’ll find an open door at Kin + Carta. It’s yours to walk through if you’re passionate about building a better world for everyone, and you’re keen to be part of a diverse and inclusive culture that plays to people’s strengths and thrives on togetherness.