Content Administrator Content Administrator - Kin + Carta Connect
Skip to main content
Search
At Kin + Carta Create we believe growth is built, not theorised.

Content Administrator

at Kin + Carta Connect

Location: Manchester

Level: Associate

Type: Permanent

About Kin + Carta Connect 

At Kin + Carta Connect we believe growth is built, not theorised. We’re makers, builders and creators by nature, and we come to work every day to build experiences your customers will love and technologies your business will thrive on.

Our approach is simple: Accelerate idea-to-value by striking the ideal balance of human-centred design, Agile engineering and the realities of affecting change at scale. Including new product development, service design and cloud modernisation, we take a hands-on approach to transforming our clients’ business. We’re headquartered in London and have delivery offices in Chicago, New York, Edinburgh, Amsterdam and Buenos Aires.

The Content Administrator role in a nutshell:

The main purpose of the role is to update the client’s website with changes they require to their content, including data, copy, images and rich media assets. The Content Administrator also provides technical support to users and will liaise with the wider teams. 

Reporting to the Head of Content Administration you will be organised, proactive and keen to act as a highly visible, trusted practitioner to all stakeholders. 

You will be working closely with Project Managers, Service Managers and clients to complete tasks in priority order. 

PRINCIPAL ACCOUNTABILITIES:

  • Collating and inputting content into Content Management Systems and other systems with great consistency, accuracy and attention to detail. 
  • Testing and quality assurance for all content elements 
  • Communicating with client face to face understand requirements 
  • Updating systems with relevant information related to the client and the work performed 
  • Creating training information and assisting users in use of the CMS and other technical systems when necessary 
  • Maintaining governance documentation 
  • Designing and creating user guides 
  • Performing QA checks on internal sites 
  • Be responsive and proactive – always deliver ‘core and more’ 
  • Ensure a high level of effective communication – on the phone, email and face to face 

As Content Administrator at Kin + Carta:

  • Must possess excellent prioritisation skills in order to meet deadlines
  • Articulate with a good command of the English language (oral and written)
  • Working knowledge of HTML, image editing, copy updating
  • Experience dealing with clients and supporting clients
  • Proactive self-starter who has proven experience of using initiative whilst following direction
  • Excellent written and oral communication skills and the ability to speak to clients
  • Organised and methodical
  • Be able to follow instructions carefully and ask relevant questions where necessary
  • Used to working in an environment under pressure and to short deadlines.
  • Experience of working with Content Management Systems, but otherwise will have a proven aptitude for using technical systems
  • Basic understanding of SEO/marketing techniques and practices
  • Maintain regular attendance and punctuality relative to daily work schedule is required
  • Intermediate skills in Microsoft Office

Kin + Carta Connect benefits

Hard work deserves big rewards. Joining us means you’ll be able to enjoy a wide range of benefits aimed at mind, body, spirit and enhancing your career.
Continuous Learning Continuous Learning
Women Leadership Program Women’s leader programme
Free Breakfast Free breakfast Fridays
Affordable gym Affordable gym membership
Yoga Regular yoga sessions
Promotion Promotion opportunities
Private Healthcare Discounted private healthcare
Coffe and fruit Coffee and fruit on tap

Kin + Carta believes in creating a culture where diversity, is just a part of who we are. We empower every individual to share what matters to them, creating a culture where every person is treated as a valued member!

Apply for this role