Blog Beyond points and discounts: Loyalty that matters March 15, 2024 Data personalization eCommerce Intelligent Experiences
Original research Flipping the Script: A new vision of legacy modernization enabled by digital decoupling February 28, 2024 • Guide Digital Transformation Business Strategy Intelligent Experiences
Blog Personalization and loyalty are the keys to omnichannel success December 19, 2023 Data Foundations and Governance Connected Customer Experience Data personalization Intelligent Experiences
Blog Pitch perfect: How modern brands deliver a harmonious customer experience November 16, 2023 Connected Customer Experience Intelligent Experiences Data personalization
Original research The devil’s in the retail: Truly connected experiences start with understanding your customer October 16, 2023 • Report Intelligent Experiences
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Blog Generative AI: Moving beyond the hype July 11, 2023 • Brian Browning Artificial Intelligence Connected Customer Experience Intelligent Experiences Social Responsibility Generative AI
Blog Re-imagining CX with AI - a fireside chat with Microsoft July 10, 2023 Artificial Intelligence Connected Customer Experience Intelligent Experiences
Blog The role of product in building Intelligent Experiences May 17, 2023 • Andrew Clark Intelligent Experiences