XenZone’s digital mental health services support thousands of young people and adults towards better mental health and emotional wellbeing. Kin + Carta Create partnered with XenZone to launch two core mental health and well-being platforms; Kooth and Qwell.
Kooth, a designated platform for children and young people, and Qwell, the adult equivalent, offer a range of services including early intervention support and access to a team of experienced counsellors, removing the traditional barriers to entry such as waiting lists, sub-threshold assessments, stigma, etc. With over 46,000 visitors to their platforms every month, this is a critical service for many individuals as well as for their partner organisations such as NHS commissioners.
The collaboration between XenZone and Kin + Carta achieved rapid success with lasting impact. Our work helped XenZone improve a critical service that relies on trust, speed and professionalism to get people the help they need, when they need it. As a result, the updated system was able to handle over 3,000x more users at any one time than previously.