At Kin + Carta, we’ve got opportunities to offer you — for growth, for leadership, for big, world-changing impact and for, dare we say it, fun. We are a global workforce that is committed to building a world that works better for everyone. And that starts with our Kin. That’s why we’re proud of:
Salesforce Senior Product Owner
at Kin + Carta Americas
Location: US Remote
Department: IT
The opportunity
The role
Kin + Carta is hiring a Salesforce Senior Product Owner to join our global Salesforce platform team and use the platform to help drive our internal digital transformation. If you are passionate about business process design, unlocking the power of data to drive business decisions, and love making users’ lives easier by automating things, read on!
Role responsibilities
- Product strategy: Translate business strategy from senior executives into product strategy for the Salesforce system
- Agile project management: Manage project scope in Agile ways to deliver on project timelines and goals
- Backlog management: Own and socialize the team’s product backlog and roadmap prioritization: Coordinate with other PO's to prioritize all system investment
- prioritization — coordinate with other PO's to prioritize all system investment
- requirements — gather requirements and perform business process design to create business outcomes and excellent user experiences
- implement and innovate — bring new business units onto the platform, and innovate existing implementations to maximize automation and ROI
- quality management — ensure system changes are validated and accepted on behalf of users
- Gather requirements and perform business process design to create business outcomes and excellent user experiences
- Implement and innovate: Bring new business units onto the platform, and innovate existing implementations to maximize automation and ROI
- Quality management: Ensure system changes are validated and accepted on behalf of users
- stakeholder management -- work closely with the various business units (especially Sales, Operations, and Finance) to understand their needs and roadmaps and offer them great advice about how they can use the system to achieve their goals
- change management — help determine how changes are rolled out to users, and execute on change management plans
- user satisfaction -- drive engagement and adoption of the tool by addressing user needs with delightful user experience design informed by usage analytics
- harmonization -- drive efficiency for everyone by maximizing harmonization of processes and data use
Minimum qualifications
We want all new hires to succeed in their roles at Kin + Carta. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Minimum Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.
- 3+ years of experience managing complex products
- 3+ years of experience directing the investment of an enterprise-wide platform or product from concept through to production using Agile principles
- 2+ years of experience in successful enterprise-wide deployments of large scale systems such as Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM)
- 2+ years of experience improving business operations experiences
- Outstanding written and verbal English skills
Preferred qualifications
- Certified Salesforce Administrator
- Certified FinancialForce ERP Implementation Consultant
- Certified FinancialForce PSA Implementation Consultant
- Salesforce Trailhead Badges
- Manage MVP and project and release scope to achieve timelines and goals
- Passion for the Salesforce platform and awareness of its potential
- A desire to work collaboratively as part of a high-powered team
- Empathy for end users and stakeholders, and a desire to provide excellent service
- Enthusiasm for Digital Transformation, and helping users unlock the power of data and automation
- Ability to write fantastic user stories that an Agile team can deliver efficiently
- Experience making and using reports to drive business outcomes
- Understanding of Data Governance
- Experience in business operations such as talent management and forecasting, project management, utilization management
- Experience in consulting
- Master Degree in Business Administration
About Kin + Carta
Kin + Carta is a global digital transformation consultancy committed to working alongside our clients to build a world that works better #ForEveryone. We build digital solutions that connect people, data and technology for some of the world’s most influential companies. As a Certified B Corp, we are committed to Inclusion, Diversity, Equity and Awareness, and our triple bottom line focus of people, the planet and profit.
If you need accommodations at any point in the application or interview process, please let us know.
Apply for this role
Whoever you are, wherever you’re from and whoever you love, you’ll find an open door at Kin + Carta. It’s yours to walk through if you’re passionate about building a better world for everyone, and you’re keen to be part of a diverse and inclusive culture that plays to people’s strengths and thrives on togetherness.