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User Experience Researcher

at Kin + Carta Americas

Location: Colombia Remote

Department: Research & Insights

The opportunity

The role

Kin + Carta is seeking a User Experience Researcher to help us design amazing experiences from our Office for our Fortune 500 clients and their customers. If you’re passionate about emerging tech and have a deep understanding of human-centered design and interaction design read on!

 

Role responsibilities

  • Your work at K+C matters. The research you do here will have a direct impact on the client projects on which you’re engaged. The designs you help inform will be seen and used by thousands of people every day.
  • Taking a client’s vision from conception to completion and delivery. In addition, you’ll be a trusted advisor on the digital experience they will provide to their customers.
  • You will work with some of the brightest, most talented UX’ers around - you’ll learn something new daily, and we would like to learn from you.
  • Crafting research plans and discussion guides, conducting end-user interviews, synthesizing and analyzing research feedback, and developing lean documentation to keep your team focused on the user.
  • You’ll work closely with designers for our innovative mobile application product suite.

 

Qualifications

  • You are excited and passionate about gathering critical user data for our clients and project teams.
  • ​You are well versed in implementing a variety of user research techniques including in-depth interviews, surveys, card-sorting, click testing, etc.
  • You are able to manage recruiting and coordinate small sample user groups with the help of our clients and partners.
  • You’re able to manage your own time, whether working on a team in a collaborative environment or working independently.
  • You have a proven ability to collaborate with designers to realize human-centered designs based on your understanding of HCI fundamentals.
  • Communication skills are your strong suit - both verbal and written in Spanish and English
  • You are an advocate for the user. You’re passionate about uncovering pain points and delights in a digital interface.
  • You are able to effectively articulate issues and concerns to team members and clients as well as work to strategize potential solutions.
  • Experience working in a consulting capacity, specifically in a client-facing role is a plus.
  • You have a passion for FinTech, IoT, or other emerging tech enterprise verticals
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Cognitive Science, Journalism, or a related field.
  • Experience creating digital prototypes in tools like Sketch, InVision, Proto.io is a plus.
  • Any design experience (desktop or mobile) is a plus however.

 

About Kin + Carta

Kin + Carta is a global digital transformation consultancy committed to working alongside our clients to build a world that works better #ForEveryone. Our 1,700 curious minds make creative connections between people, data and technology to create connected outcomes across the full lifecycle of the product and platform ecosystems.

We’re makers, builders and creators by nature, and we come to work every day to build experiences for some of the world’s most influential companies. We help businesses accelerate their digital roadmap, rapidly innovate, modernize their systems, enable their teams and optimize for continued growth. 

We are a technology business with trust and human connection at its heart. As a Certified B Corp, our triple bottom line focus on people, the planet and profit is at the core of everything we do.

We welcome our Kin to show up as their full selves every day. Because this is so important to us, Kin + Carta is proud to be an equal opportunity employer. To read further about our commitment to Inclusion, Diversity, Equity and Awareness, check out the IDEA page on our website. 

If you need accommodations at any point in the application or interview process, please let us know. 

Apply for this role

Whoever you are, wherever you’re from and whoever you love, you’ll find an open door at Kin + Carta. It’s yours to walk through if you’re passionate about building a better world for everyone, and you’re keen to be part of a diverse and inclusive culture that plays to people’s strengths and thrives on togetherness.