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Sr. Coordinator, Partner Operations

at Kin + Carta Americas

Location: US Remote

Department: Sales & Partnerships

The opportunity

The role

The focus for the Kin & Carta Partnerships organization is to grow the revenue for the Connective through the relationships we build with our Partnerships. This role is a cross functional role covering the administrative aspects of Partner Management but should also be seen as supporting closely the Partner Development Manager and Sales Teams in generating revenue from reselling, and selling across the “4 ways” of partnership development.

The ideal Sr. Coordinator, Partner Operations for Kin + Carta,  will be great at creating and forming relationships with all levels both external and internally, outstanding at creating, following and managing processes and programs, be preemptive and predictive, and growth minded with a desire to develop Channel Development and growth skills.

This is an administrative role, heavily focused on compliance and governance supporting all of our cloud partners. 

Role responsibilities

  • Work closely with the K+C Partner Development Managers and the Vendors Partner Development Managers to work through the onboarding process - including NDA, Master Partnership Agreements and other required documentation
  • Work with K+C Leadership to evaluate and prioritize potential new vendor partners and partners in our current ecosystem
  • Establish and scale standardized Salesforce reporting across Partnerships team
  • Work closely with the Vendor partnership teams to make sure our requirements and their requirements are clearly understood. This is commercially, legally and from a development lifecycle process
  • Take ownership of all portal management covering deal registration, support requests, funding applications and co-marketing application support
  • Own Certification Management from scoping the requirement to working with the Partner Development team on expectations  - take an active role in keeping records up to date and reporting and flagging any expiring or certifications that have left with existing employees
  • Be the first point of contact for the Certification Incentive Programs
  • Take ownership of the Vendor partnership portal keeping all Partner to Partner material up to date
  • Maintain the library of content for each of the vendors including sales, case studies and org charts. Be the “north star” for all content requests from PDM’s, Sales Leadership, Capability Leaders
  • Support with Ceremony Planning and Meeting Actions and Next Steps
  • Own the quotation process from start to finish working closely with the PDM’s, Sales Leaders and Vendors and distributors
  • Take ownership of understanding the Incentive Programs and work closely with KCP finance team to minimize effort and quotation errors

Minimum qualifications

We want all new hires to succeed in their roles at Kin + Carta. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Minimum Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

  • Project management experience 
  • Experience or exposure to sales and marketing process and programs
  • Experience or exposure to procurement practices 
  • Salesforce experience, including dashboards and reporting

Preferred qualifications

  • Experience in creating and forming operational improvement programs
  • Experience in reselling and licensing or at least exposure to it

About Kin + Carta

Kin + Carta is a global digital transformation consultancy committed to working alongside our clients to build a world that works better #ForEveryone. Our 1,700 curious minds make creative connections between people, data and technology to create connected outcomes across the full lifecycle of the product and platform ecosystems.

We’re makers, builders and creators by nature, and we come to work every day to build experiences for some of the world’s most influential companies. We help businesses accelerate their digital roadmap, rapidly innovate, modernize their systems, enable their teams and optimize for continued growth. 

We are a technology business with trust and human connection at its heart. As a Certified B Corp, our triple bottom line focus on people, the planet and profit is at the core of everything we do.

We welcome our Kin to show up as their full selves every day. Because this is so important to us, Kin + Carta is proud to be an equal opportunity employer. To read further about our commitment to Inclusion, Diversity, Equity and Awareness, check out the IDEA page on our website. 

If you need accommodations at any point in the application or interview process, please let us know.

Apply for this role

Whoever you are, wherever you’re from and whoever you love, you’ll find an open door at Kin + Carta. It’s yours to walk through if you’re passionate about building a better world for everyone, and you’re keen to be part of a diverse and inclusive culture that plays to people’s strengths and thrives on togetherness.